At Arzi Perfumes, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the data you share with us when you visit our website or make a purchase.
Information We Collect
We collect only the information necessary to fulfil your order and improve your experience: Personal details such as name, email address, phone number, and delivery address when you place an order. Payment information — we do not store your card or UPI details, all payments are processed securely through Razorpay. Usage data including pages visited, browser type, and device information. Cookies — small files stored on your device to remember preferences and improve site performance.
- Name, email address, phone number & delivery address
- Payment data processed securely via Razorpay (we never store card details)
How We Use Your Information
Your information is used strictly for the following purposes:
- Processing and fulfilling your orders
- Sending order confirmations and shipping updates
- Responding to your queries and support requests
- Improving our website, products, and services
Sharing Your Information
We never sell your personal data. We share it only when necessary:
- Shipping partners receive your name and delivery address to fulfil your order
- Razorpay processes payment data securely
Data Security
We implement industry-standard security measures to protect your data:
- SSL encryption on all pages
- Secure payment processing via Razorpay
- Limited internal access to personal data
- Regular security audits and updates
Your Rights
You have full control over your personal data:
- Access — request a copy of data we hold about you
- Correction — ask us to update inaccurate information
- Deletion — request deletion of your personal data
Cookies
Our website uses cookies to enhance your experience. These include:
- Essential Cookies — required for the site to function (e.g., cart contents)
- Analytics Cookies — help us understand how visitors use our site
- Preference Cookies — remember your settings and preferences
Other Policies